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How to obtain final Earnings Statement or annual W-2 (Updated June 26, 2017.)

Tips from members of the Hewlett-Packard Alumni Association.

Stock options: You need your HP W-2 if you exercised any options during the year -- even if you did not work for HP during that year. (You will also get a 1099-B from the broker. You need both documents for every option exercise.)

There are two ways to receive your annual W-2 or final Earnings Statement:
- Postal mail. (You won't get your W-2 in the mail if you opted to access it online.)
- Online. 

Postal mail. Employers are required to mail W-2's by January 31.

"You must furnish Copies B, C, and 2 of Form W-2 to your employees by January 31, 2017. You'll meet the furnish requirement if the form is properly addressed and mailed on or before the due date. If an employee stops working for you before the end of the year, you may give your former employee Form W-2 anytime prior to January 31, 2017, but no later than January 31, 2017. If your employee asks for the Form W-2, you must give your employee Copies B, C, and 2 within 30 days of the request or within 30 days of the final wage payment, whichever is later.
-- IRS instructions to employers

If mailed, yours should arrive by mid-February. If you were not set up to receive your payroll info online -- and didn't receive a paper copy in the postal mail by mid-February -- contact the appropriate payroll center, see below.


Online. If you were receiving your payroll info online: HP has outsourced this to ADP. 

1. Go to W2 Services at https://w2.adp.com

2. Enter the User ID you created when you registered. (Be sure to end it with "@HPQ" or "@HPE") If ex-HPE, also try @HPQ with your User ID.

3. Enter the password you created when you registered. (Note that the ADP site is case-sensitive for both user ID and password.) If you have forgotten the password, you can answer the password recovery questions (if you had set them up) -- or you can have ADP send a password recovery email to the address on the account (if the address on the account is still valid.)

4. Once you have gained access to your payroll account, check the password recovery questions and check that the email address on the account will reach you in the future. Otherwise, you may not be able to recover account access for future W-2s.

5. Print out the pdf files.

Tips from members:

Go to https://my.adp.com/static/redbox/login.html

Your User ID is most likely First Name (initial) Last Name @HPQ or @HPE (i.e. FLast@HPQ or FLast@HPE)  If ex-HPE, also try @HPQ.

"The only way I could figure out my login was using the Forgot your ID/Password link. First I provided first name, last name, and my @hpe.com email address, but that resulted in "user not found". I tried again with my former @hp.com address and from there I got my login and already knew my password."

Another possible glitch is that there may be one or two digits before the "@" sign -- due to duplicate User IDs in ADP's system.

If you have forgotten your password you will need to supply the email address used to register. A link will be provided allowing you to change your password.

(This is another example of why members suggest that you move any personal business from your employer's email system to a personal email account. Why and how: http://www.hpalumni.org/PersBus )


If problems...  U.S. Payroll: Payroll phone center has been closed. Email -- provide your full name, employee ID and contact details:
HPI:   united-states.payroll@hp.com  [New address provided by HPI March 8, 2017]
HPE:  payroll.usa.inactiveee@hpe.com  [New address verified by HPE October 27, 2016]  If you get no response, escalate to HPE Corporate as described below.

HPE: Escalate to Corporate:
If ex-HPE, also try @HPQ with your User ID. After other attempts failed, several Hewlett Packard Enterprise employees report that they got prompt results by contacting the office of the CEO (scroll down to end of page.)


Please send comments/corrections info@hpalumni.org

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not officially endorsed or supported.

 

 2017 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not officially endorsed or supported.