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Printer supply discounts for employees and retirees

Advice and reference info from members.  (Updated December 6, 2017.)  Questions or comments to: info@hpalumni.org

Members report that the Employee/Retiree discounts for HP printer supplies may not be a good deal anymore.

Be sure to check prices for genuine supplies from major online sources and office supply chains. One member reported prices for the same genuine HP toner product: Employee $128; Staples online $126 matched in Staples store; Amazon Prime $116.

There are several reasons why a reseller may have a lower price:

- Advertised to draw customer traffic. At a call center or store, the salespeople are heavily incented to add high-margin products to your order. A website will be designed to do the same -- for example, Amazon's "Customers who viewed this item also viewed" and "Customers who bought this item also bought."

- Watch out for obscure resellers who have a high complaint rate or have been in business for a short time. Some sell supplies that don't work well or have short life -- with perfect counterfeit packages and security labels. Some sell refilled or cloned supplies with clever wording implying that they are genuine -- or no indication at all. Cartridges with liquid ink have expiration dates and may be unreliable if too old. As with any high-value product, there is stolen merchandise available.

- Online resellers often don't collect sales tax; HPShopping is required to collect and remit your local sales tax.

Discounts for hardware have never been very good -- for reasons explained here

Call the 800 number given at http://www.hpshopping.com -- the phone agents have access to a database of current employees and those classified as Retirees.

When using an employee discount account on HPShopping, if the list price is not given in small strike-out type, then the price in large red type is actually the list price. The product may have a very low margin, or have been just introduced, or be in very high demand.

Here's HP's discussion of refilled, clone, and counterfeit ink and toner cartridges:
Original HP Cartridges  
How to identify genuine HP cartridges:
4 easy ways to spot the fakes

Details and links:
- If you are classified as a HPI retiree, details are on the official HP Continuum password-protected retiree website.
- If classified as a HPE retiree, details are on the HPE retiree website

See also: Directory of member advice on all discounts (wireless service, HP PCs and printers, printer supplies, non-HP products and services -- and the Retiree Gold Badge.)

For more mutual help on this topic and many others, join the independent HP Alumni Association. If you were formerly a regular, direct employee of Hewlett-Packard, HP Inc, or Hewlett Packard Enterprise -- or have a defined retirement or termination date, join the HPAA. No charge, thanks to HPAA members.

 2018 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not endorsed or supported by the company.