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How to Troubleshoot HPAlumni Email
There are several possible reasons that you
are may no longer be receiving HPAlumni emails.
You may have resigned from HPAlumni by
unsubscribing from the hp_alumni_association Yahoo Group – the master
membership roster and announcement list for HPAlumni. If you unsubscribe from
[HPAlumniAssoc] group, you will be unsubscribed from
all optional HPAlumni groups.
For an explanation of the set of
optional forums, please click here: Discussion
Forums
If you wish to rejoin HPAlumni, please click
here: Join.
An anti-spam mechanism may be
discarding the emails or placing them in a special folder.
This could be due to:
-
a feature in your email program
(such as the spam filter in Microsoft Outlook) or
-
an anti-spam program running on your
system (such as Norton AntiSpam, McAfee SpamKiller, etc.) or
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an anti-spam process at your ISP
(such as SpamAssassin.) or
-
you may have
inadvertently added one or more of the HPAlumni groups to your
"blocked" list. (One member accidentally did this while reading
Hotmail with an iPhone.)
Here's the list of HPAlumni email addresses to include in
your whitelist:
HPAlumni Whitelist
Complaints from your ISP may have
caused Yahoo Groups to close your membership.
To avoid being blocked by your ISP for
apparent spamming, Yahoo Groups stops
sending emails after a certain number of rejections from your ISP.
If you are having problems receiving emails
from a Yahoo group...
-
Go to
"My Email
Preferences" for Yahoo Groups
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Click on "Show History" for the email address
or addresses
in question
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Under "Last Bounced Message" you can see the
part of the message sent by your ISP the last time it rejected an email
addressed to you from Yahoo
Groups. From the message, you may be able to decode whether your email account
was full, your ISP was too busy, or your ISP has declared all mail
from Yahoo to be spam, or some other problem.
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If there is a "Send Reactivation Request" button,
click on it.
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Reply when Yahoo's test message reaches your
email account.
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If the HPAlumni group in question no longer
shows up on your list of groups, you need to
rejoin HPAlumni.
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