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Advice on how to verify HP or EDS employment

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not officially endorsed or supported.

To employees: HP has outsourced employment verification to a third-party company, Equifax Work Number, which you must contact yourself to authorize the release of your personal information to the specific employer, financial institution, or government agency. This page also includes a link to the official HPI and HPE directories of HR contact points worldwide.

To verifiers: Please provide the employee with a link to this page: http://www.hpalumni.org/verif  The Hewlett-Packard Alumni Association is not operated by the Hewlett-Packard Company and has no access to HP employment information.


Links to the official HP instructions

US:

- If you left the Hewlett-Packard Company before November 1, 2015 -- or if you left HP Inc. (HPI) on or after November 1, 2015 -- you are a former employee of HP Inc. -- regardless of which part of HP you left.  (If you left a predecessor company such as EDS and never worked for HP, see the HPAA's unofficial advice below.)
For HP Inc's official instructions, go to https://content.ext.hp.com/sites/CountrySupport/USA_External_HRSupport.page  [Be patient -- page comes up very slowly.] Select the "Employment Verification" tab.

- If you left the Hewlett Packard Enterprise Company (HPE) on or after November 1, 2015, see HPE's official instructions, at http://content.ext.hpe.com/sites/CountrySupport/USA_External_HRSupport.page  Select the "Employment Verification" tab.

- If you transitioned to DXC or Micro Focus, it is treated as though you left HPE to join another company.

Which Company am I a former employee or retiree of? HPI, HPE or? http://www.hpalumni.org/WhichCompany

Worldwide: To find the HR contact point for retirees and former employees worldwide, go to the appropriate HP "HR Country Selector" 
HP Inc. -- https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page [Be patient -- page comes up very slowly.]
Hewlett Packard Enterprise -- http://content.ext.hpe.com/sites/CountrySupport/CountrySelector.page


Unofficial advice from HP Alumni Association members 

Providing your previous employer's address and phone number.
Instead of using an address on a paystub -- which may be for a building that HP or a predecessor company has not occupied for years -- use the appropriate corporate headquarters address and phone.
Companies that outsource employment verification do not provide that information to verifiers by telephone. If a form requires a phone number, use the Corporate phone number given with the Corporate Headquarters address. However, verifiers know that they must use the Equifax "Work Number" service, as described below.
HP or HP Inc, use the HP Inc Corporate Headquarters address and phone number on the HP Inc. website.
If you left HPE on or after November 1, 2015
, use the Hewlett Packard Enterprise Corporate Headquarters address and "general inquiries" number on the HPE website. (Scroll to bottom of page.) 

How much information will HP give a potential employer?

- HP says: "HP standard policy is to provide potential employers with information limited to start date, end date and job title on day of termination. This policy applies equally to employees impacted by workforce reduction."

- HPAA member comments: Final salary will be provided at your option. HP may indicate that you are "Retired" if the company has classified you as a "Retiree."

Why do companies outsource employment verification? To avoid legal liability issues, major companies -- including HP -- forbid managers from giving references. Here's a good explanation from the employer's point of view -- from the legal self-help publisher Nolo Press: Giving References for Former Employees  If you ask one of your former managers for a reference while they are still employed by HP, you are asking them to violate company policy.

There are three ways to provide employment history and salary:

1. Earnings Statement or W-2. Make a copy of an appropriate Earnings Statement or W-2 from those in your records. Because a photocopy is easily forged, this may not be acceptable to the potential employer, financial institution, or government agency.  How to obtain your annual W-2 or final Earnings Statement

2. Equifax "Work Number"  service. Have the potential employer, financial institution, or government agency contact HP's official source for this information -- a company called "The Work Number" (part of the Equifax credit reporting agency.)  EDS also used the same company -- as do most of the Fortune 500. This is not related to your ADP payroll account or any other account. 

The database contains what was reported as each paycheck was issued. Therefore, your employment history may be scattered across several different "employer codes." (For example, if you joined HP as part of an acquisition or merger, your earlier employment is normally listed under the name of the predecessor company.)

Many different HP-related employer codes in the system:

- Inactive Hewlett-Packard employees: 10102

- Hewlett-Packard Inc: 17701

- Hewlett Packard Enterprise: 17702 

- EDS employment before August 2008: 11485 or 11123

Please report other HP-related codes so that we can update this page: http://www.hpalumni.org/email

How to check the information being reported by Equifax about you: http://www.hpalumni.org/verif-check

3. Letter from the company. If your situation requires an official letter from the employer, the official HP instructions (given above) provide an email contact for that. Members report that HP emails you a pdf file of a letter documenting your dates of employment, last job title, and -- if requested -- salary. For an exempt employee, the HP letter gives an annual salary figure (including any target incentive for a salesperson); for non-exempt it gives the hourly rate. If you worked at a company that HP acquired, be sure to mention the company name in your note to HP.


Questions or comments to: info@hpalumni.org   Do not send employment verification requests to us -- we are not part of HP!  (Updated September 6, 2017.)

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not officially endorsed or supported.

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 2017 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not officially endorsed or supported.