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How to verify HP, HPI, HPE, or EDS employment. Experience letters. Updated: March 6, 2018

To verifiers: Please provide the employee with a link to this page ( http://www.hpalumni.org/verif ) so that they can initiate the process themselves by following the directions on the public websites of HP Inc, Hewlett Packard Enterprise, or other successor company as appropriate. The HP Alumni Association is not operated by HPI or HPE, has no access to employment information, and is not able to forward verification requests.

Note: On November 1, 2015, the Hewlett-Packard Company was renamed HP Inc. and spun off a new, independent company -- Hewlett Packard Enterprise (no hyphen; singular.) Portions of Hewlett Packard Enterprise were subsequently spun off into DXC and Micro Focus. HP Breakup  

Previous employer's address and phone number.

Instead of using an address on a paystub -- which may be for a building that the company or a predecessor company has not occupied for years -- members recommend that you use the appropriate Corporate or country headquarters address and phone (see links given above.) Companies do not provide information to verifiers by telephone. Verifiers in a given country will be aware of the customary procedures used in that country, such as use of third-party employment verification services.

Determine what is required:

Three ways to provide employment history and salary -- details and member advice is in given below for each method:

1. Earnings Statement (W-2 in the US.).

2. Third-party employment verification service.

3. Letter from the former employer or "experience letter."

You may also want to obtain a copy of your personnel file to assist in developing your résumé: HPI  HPE

1. Earnings Statement (W-2 in the US.).

Make a copy of an appropriate document from your records. This may not be acceptable to the potential employer, financial institution, or government agency.  How to obtain your annual W-2 or final Earnings Statement 

2. Third-party employment verification service.

For legal reasons, many companies forbid managers from giving references for former employees while the manager is still with the company. If you ask one of your former managers for a reference while they are still employed by the company, you are asking them to violate company policy.

As with 75% of Fortune 500 corporations, for legal and privacy reasons HPI and HPE do not verify current or past employment directly. Instead, they outsource US employment verification to a third-party company, The Equifax Work Number service -- which you must contact yourself to authorize the release of your personal information to the specific employer, lender, landlord, or social service agency. You also control whether final salary is provided. The database contains payroll information, including your SSN, uploaded by every participating employer as each paycheck was issued over the years. The report does not indicate why you left -- except for "Retired" if the company has classified you as a Retiree.

You set up an account, which requires you to enter your DOB, SSN, etc. -- and answer trivial multiple-choice questions. This account is not related to your ADP payroll account or any other account. 

Your employment history for the same position may be scattered across several different "Employer Codes." (For example, if you joined the company as part of an acquisition or merger, your earlier employment may be listed under the name of the predecessor company. Members have discovered an Employer Code for EDS: 11485.)

Classification as "retired." If you left at 55 or older with at least 10 years of service -- or left after 2010 with age-plus-years-of-service of at least 80 -- HPI generally classifies you as "retired." This is reported to outside payroll and employment verification services. It is likely that HPE also uses the same criteria, but that has not been confirmed.

Set up a Work Number employee account now -- before an identity thief uses your readily-available birthdate and SSN to do it. Your information is in the database regardless of what you do. An identity thief can gain further information for use impersonating you elsewhere -- for example, to file for a tax refund or to get credit (even HELOCs and mortgages have been reported.)

- You can check the information in the Equifax Work Number database once a year at their Fair Credit Reporting Act page (HPAA member advice on how to interpret the cryptic report: http://www.hpalumni.org/verif-check )

- According to respected independent security reporter Brian Krebs, you can freeze access to your employment file at Equifax Work Number. (This is not related to freezing your credit file at the Equifax credit bureau.) He says "It’s not clear what may be the potential consequences." Since Krebs is a self-employed writer, it is likely that consequences for him are minor compared to those for a person on salary.

Note: In addition to the Employer Code given on the official HPI and HPE pages, former employees should also try the additional Employer Codes listed below.

Before attempting to search by employer name, try the various Employer Codes that fit your employment history.

Here are the HP-related Employer Codes that we have discovered:

- 17701 "HPI"

- 17702 "HPE"

- 11485 "Electronic Data Systems (W-2 service)"
- 11123 "HP Enterprise Services, Inactive Only"
- 19104 DXC code for former HPE employees

3. Letter from the former employer or "experience letter."

With HPI or HPE, members report that the company emails you a pdf file of a letter documenting your dates of employment, last job title, and -- if requested -- salary. For an exempt employee, the letter gives an annual salary figure (including any target incentive for a salesperson); for non-exempt it gives the hourly rate. HP says: "Standard policy is to provide potential employers with information limited to start date, end date and job title on day of termination. This policy applies equally to employees impacted by workforce reduction."  HPAA members indicate that final salary will be provided at your option and that the company may indicate that you are "Retired" if the company has classified you as a "Retiree." If you worked at a company that was acquired, be sure to refer to the company name in your request.

Helpful discussion of experience letters on StackExchange: Sample letters that got accepted and rejected 

First -- Which Company am I a former employee or retiree of? HPI, or HPE, or multiple companies? Given HP's complex history of  acquisitions, divestitures, and spinoffs, the company that you are a former employee of may not be obvious. Before contacting one of the HP-related companies, check here: Which Company 

- If you left a Hewlett-Packard predecessor, such as Compaq or EDS, before that company was acquired -- HP Inc is the legal successor to your former employer and should have any records of former employees. Links and member advice on contacting HPI

- If you left the Hewlett-Packard Company before November 1, 2015 -- or if you left HP Inc. (HPI) on or after November 1, 2015 -- you are a former employee of HP Inc. -- regardless of which part of HP you left.
Links and member advice on contacting HPI

- If you left the Hewlett Packard Enterprise Company (HPE) on or after November 1, 2015 -- you are a former employee of Hewlett Packard Enterprise.
Links and member advice on contacting HPE

If you transitioned to DXC or Micro Focus, it is treated as though you left HPE to join another company. DXC   Micro Focus

Questions or comments to: info@hpalumni.org  Do not send employment verification requests to us -- we are not part of the company. 

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not endorsed or supported by the company.

For more mutual help on this topic and many others, join the independent HP Alumni Association. If you were formerly a regular, direct employee of Hewlett-Packard, HP Inc, or Hewlett Packard Enterprise -- or have a defined retirement or termination date, join the HPAA. No charge, thanks to HPAA members.

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