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Verify Employment

Outsourced to a third-party company, Equifax Work Number, which you must contact yourself to authorize the release of your personal information to the specific employer, financial institution, or government agency. (Not related to your ADP payroll account or any other account.)  (Updated August 7, 2017.)

Note to verifiers: Please provide the employee with a link to this page: http://www.hpalumni.org/verif

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not officially endorsed or supported.

Links to the official HP instructions


- If you left the Hewlett-Packard Company before November 1, 2015 -- or if you left HP Inc. (HPI) on or after November 1, 2015 -- you are a former employee of HP Inc. -- regardless of which part of HP you left.  (If you left a predecessor company such as EDS and never worked for HP, see the HPAA's unofficial advice below.)
For HP Inc's official instructions, go to https://content.ext.hp.com/sites/CountrySupport/USA_External_HRSupport.page  [Be patient -- page comes up very slowly.] Select the "Employment Verification" tab.

- If you left the Hewlett Packard Enterprise Company (HPE) on or after November 1, 2015, see HPE's official instructions, at http://content.ext.hpe.com/sites/CountrySupport/USA_External_HRSupport.page  Select the "Employment Verification" tab.

Worldwide: To find the HR contact point for retirees and former employees worldwide, go to the appropriate HP "HR Country Selector" 
HP Inc. -- https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page [Be patient -- page comes up very slowly.]
Hewlett Packard Enterprise -- http://content.ext.hpe.com/sites/CountrySupport/CountrySelector.page

Unofficial advice from HP Alumni Association members  Questions or comments to: info@hpalumni.org

Providing your previous employer's address and phone number.
Instead of using an address on a paystub -- which may be for a building that HP or a predecessor company has not occupied for years -- use the appropriate corporate headquarters address and phone.
Companies that outsource employment verification do not provide that information to verifiers by telephone. If a form requires a phone number, use the Corporate phone number given with the Corporate Headquarters address. However, verifiers know that they must use the Equifax "Work Number" service, as described below.
HP or HP Inc, use the HP Inc Corporate Headquarters address and phone number on the HP Inc. website.
If you left HPE on or after November 1, 2015
, use the Hewlett Packard Enterprise Corporate Headquarters address and "general inquiries" number on the HPE website. (Scroll to bottom of page.) 

How much information will HP give a potential employer?

- HP says: "HP standard policy is to provide potential employers with information limited to start date, end date and job title on day of termination. This policy applies equally to employees impacted by workforce reduction."

- HPAA member comments: Final salary will be provided at your option. HP may indicate that you are "Retired" if the company has classified you as a "Retiree."

Why do companies outsource employment verification? To avoid legal liability issues, major companies -- including HP -- forbid managers from giving references. Here's a good explanation from the employer's point of view -- from the legal self-help publisher Nolo Press: Giving References for Former Employees  If you ask one of your former managers for a reference while they are still employed by HP, you are asking them to violate company policy.

There are three ways to provide employment history and salary:

1. Earnings Statement or W-2. Make a copy of an appropriate Earnings Statement or W-2 from those in your records. Because a photocopy is easily forged, this may not be acceptable to the potential employer, financial institution, or government agency.  How to obtain your annual W-2 or final Earnings Statement

2. Equifax "Work Number"  service. Have the potential employer, financial institution, or government agency contact HP's official source for this information -- a company called "The Work Number" (part of the Equifax credit reporting agency.)  (EDS also used the same company -- as do most of the Fortune 500.)

The database contains what was reported as each paycheck was issued. Therefore, your employment history may be scattered across several different "employer codes." (For example, if you joined HP as part of an acquisition or merger, your earlier employment is normally listed under the name of the predecessor company.)

Many different HP-related employer codes in the system:

- Inactive Hewlett-Packard employees: 10102

- Hewlett-Packard Inc: 17701

- Hewlett Packard Enterprise: 17702 

- EDS employment before August 2008: 11485 or 11123

Please report other HP-related codes so that we can update this page: http://www.hpalumni.org/email

3. Letter from the company. If your situation requires an official letter from the employer, the official HP instructions (given above) provide an email contact for that. Members report that HP emails you a pdf file of a letter documenting your dates of employment, last job title, and -- if requested -- salary. For an exempt employee, the HP letter gives an annual salary figure (including any target incentive for a salesperson); for non-exempt it gives the hourly rate. If you worked at a company that HP acquired, be sure to mention the company name in your note to HP.

Tip from HPAA members: Check the information being reported about you

The Employment Data Report is similar to the free annual credit report that covers the three national credit reporting agencies -- Experian, Equifax, and TransUnion. You can check for free once a year at http://www.theworknumber.com/Employees/FCRA/

Interpreting a report from The Work Number.

The format of the report is standard for the many companies that use that service, but is confusing when you look at your own report.

Two pieces of pay information are reported by The Work Number -- neither of which may match your actual pay:

1. "Hourly" field: The last pay level you had when employed by HP. That amount multiplied by 2080 (the nominal number of working hours per year) yields your annual pay rate. For sales-related jobs, the hourly rate includes base pay plus target earnings. This is the primary field used by Work Number customers to determine your pay.

2. "Pay" field: Taken from Box 1 from your most recent W-2 as reported to the IRS. In general, this amount includes all income (base pay, commission, bonus, etc.) minus all pre-tax deductions (401k, employee stock purchase, etc.) However, this is from the most recent W-2 -- which may be an amended W-2 or one issued years after you left -- covering options, deferred compensation, or other transactions that don't reflect your normal pay.  

Your personal copy of a Work Number report -- as with the free annual credit report -- also lists the organizations that have requested your data in the last two years. As with the credit report, you may find that financial institutions -- and companies that work for them, such as Andera and Equifax -- checked your employment history when you opened a new account or when they renewed or increased the limit on your credit card. The information on inquiries is provided only to you.

You may find that HP reports your hire date as the date you joined a company that HP acquired -- or as the date you originally joined an IT department that was subsequently taken over by  EDS or HP through an outsourcing contract. 

Questions or comments to: info@hpalumni.org

The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. It is not endorsed or supported by HP Inc or Hewlett Packard Enterprise.


 2017 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not officially endorsed or supported.