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How to update former employers with your postal address   (Updated June 16, 2020.)  Comments about this page to: info@hpalumni.org

Make sure that every company you ever worked for has your current postal address. Even if not classified by the company as a "Retiree" or if long gone from the company -- in case of class-action settlements or pension issues.

HPInc is the legal successor to all companies acquired by the Hewlett-Packard Company. Responsibility was not transferred to subsequent successor companies such as HPES, Hewlett Packard Enterprise, DXC, etc. HPInc has responsibility for any commitments to former employees of the acquired companies. This includes any retiree health coverage, pension, 401(k), etc. plans. (Does not depend on whether the employee's last business unit ended up in HPInc or Hewlett Packard Enterprise in the HP Breakup.) 

HPAA information for former employees of certain acquisitions:  Autonomy    Compaq    DEC    EDS    Tandem

For U.S. employees.  HPAA advice for non-U.S. employees: non-U.S. address updates

HPInc -- notification of current postal address. Requires several steps:

1. HPInc Payroll -- updates HP Inc payroll records only:
Go to https://content.ext.hp.com/sites/CountrySupport/USA_External_HRSupport.page

2. HPInc Benefits Center -- benefits issues, disability, death notifications. Operated by Alight Solutions:
1-800-890-3100 (Outside the US, Puerto Rico, and Canada: 1-847-883-0465)

3. HPInc Retirement Service Center -- pension and 401(k) accounts, including those for HP predecessor companies such as DEC and EDS. Operated by Fidelity Investments:
1-800-457-4015 (Outside the US: 1-508-787-9902 collect.)

If you ever worked for Hewlett Packard Enterprise. Requires several steps:

1. HPE Payroll -- updates HPE payroll records only. Email -- provide your full name, employee ID and contact details: payroll.usa.inactiveee@hpe.com 

2. HPE Benefits Center -- benefits issues, disability, death notifications. Operated by Bswift since April 1, 2019:
1-800-537-5304 (Outside the United States, Puerto Rico, and Canada: 1-312-843-5219)

3. HPE Retirement Service Center -- pension and 401(k) accounts. Operated by Fidelity Investments:
1-800-409-4015 (Outside the US, call 1-508-787-9902 collect.)

If in doubt... Which company am I a retiree or former employee of? Given HP's complex history of  acquisitions, divestitures, and spinoffs, the company that you are legally a former employee of may not be obvious. Which company? 

HP Alumni Association: Change HPAA email address or unsubscribe


The Hewlett-Packard Alumni Association is operated by former employees who volunteer their time. Not officially endorsed or supported by any company. More about the HPAA


For more mutual help on this topic and many others, join the independent HP Alumni Association. If you were formerly a regular, direct employee of HP or HPE -- or are in the process of leaving -- join HPAlumni via email. No charge, thanks to HPAA members.


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