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ARHE Contacts

Advice and reference info from members. (Updated Dec 26, 2020.)

Join the HPAA Benefits Forum for updates and Q-and-A forum on COBRA and retiree health benefits, annual enrollment, transition to Medicare.

Questions or comments to: info@hpalumni.org 


What is the Aon Retiree Health Exchange?

ARHE is an insurance sales agency selected by the company to market company-subsidized individual, standard open-market Medicare plans to retirees (as opposed to the group plans administered through the Benefits Center.) See hpalumni.org/medicare-HP

If you elect to purchase an individual plan through ARHE, your benefits choice is indicated by the Benefits Center as "Aon Retiree Health Exchange $0.00." You pay directly for your coverage. At the start of the year, the company funds a Retiree Reimbursement Account administered by the Benefits Center. ARHE automatically submits claims to the Benefits Center, which reimburses you via monthly direct deposit until the Reimbursement Account is exhausted for the year.

If you have a problem with a company-subsidized open-market Medicare plan purchased through Aon Retiree Health Exchange, contact your Aon Retiree Health Exchange Advisor. If the Advisor can't resolve your problem, they can escalate it to Aon's special group of Advocates.

ARHE for HP
https://retiree.aon.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday
 

ARHE for HPE -- Hewlett Packard Enterprise
https://retiree.aon.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

If you have a problem with a plan purchased through ARHE, contact your Aon Retiree Health Exchange Advisor. If the Advisor can't resolve your problem, they escalate it to Aon's special group of Advocates.

However, if there are problems with the subsidy payments paid via your HP or HPE Retiree Reimbursement Account, contact the HP Benefits Center or HPE Benefits Center.

The HPAA has informal escalation paths into HP Corporate, HPE Corporate, and Aon Retiree Health Exchange.  hpalumni.org/escalate  

HPAA's former-employee contact directories: HP contacts   HPE Contacts 


If you were formerly a regular, direct employee of HP or HPE -- or are in the process of leaving -- join the HP Alumni Association. Membership is also open to heirs with HP-related stock and to those receiving company benefits -- spouses, partners, dependents, DEC and EDS retirees. No charge, thanks to HPAA members.

As financial, legal, and personal advice must be tailored to the specific circumstances of each case, and finances and laws are constantly changing, nothing provided here should be used as a substitute for the personalized advice of competent financial, legal, and personal advisors.


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