Independent volunteer group. Not officially endorsed or supported.

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Forum Moderation

All HPAA Google Groups and LinkedIn Groups are moderated by HPAA volunteers.

- Moderation helps keep discussions on point and in the right group.

- A moderator may send a private note asking questions to clarify the issue such that forum members can better help -- then post themselves instead. Or immediately post additional information and clarifications.

- Moderators can reduce the number of emails on well-worn topics that have been covered many times -- either by sending the submitter a private note referring them to the appropriate page on the hpalumni.org website or by summarizing and combining multiple posts on the same topic.

- Sometimes posts are submitted in error. People think they are sending a personal reply instead of broadcasting, or include confidential information, or post while indisposed.

- If the submitted post is a very unique case for that one person, a moderator can help the member escalate their issue to the appropriate company. (While the HP Alumni Association is an independent volunteer organization and is not officially endorsed or supported by any company, we have informal escalation paths into HPInc Corporate, HPE Corporate, and Aon Retiree Health Exchange. https://www.hpalumni.org/escalate )

- The company does not see the posts. The HPAA groups are not an effective way to influence company practices and policies.

(Updated Jun 3, 2021.)