Enrollment Guides. HP/HPE Alumni

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HPE (Hewlett Packard Enterprise) Healthplan Documents Operated by volunteers. Not officially endorsed or supported. Click to join the HPAA Question? Email us: info@hpalumni.org

(Posted on HPAA Benefits Forum Dec 30, 2024) (Updated Apr 25, 2025)

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You may not have some of the HPE Annual Enrollment documents relevant to your specific situation.

HPE Annual Enrollment documents are on the HPE benefits website. HPE Retiree Benefits Toolkit: https://www.myhperewards.com/main/leaving-or-retiring.html/retiree

We have a copy of the Retiree Benefits Enrollment 2025 Guide -- "Taking care of what matters" -- here: HPE Enrollment Guide 2025

Even if you have a paper copy, download the current file and use Adobe Reader's search feature to find specific words or phrases (Ctrl-F, F3, or Command-F.)

Lots packed into an Enrollment Guide. Go through your Guide very carefully -- and mark it up.

Notes:

If you decline HP/HPE medical coverage: Depending on your situation, you can lose the ability to re-enroll in HP/HPE coverage -- and your surviving dependents will not be eligible for HP/HPE coverage. See last pages of Enrollment Guide.

If you have a change, contact your Benefits Center ASAP -- or contact the insurance sales agency that you purchased from, such as ARHS. "They couldn't do the surgery because his insurance had been terminated. It took a very long three-way phone call with the Benefits Center and [the carrier] to get his new coverage entered into the system."

Future retirees: The most recent Annual Enrollment Guide has some useful information for non-retirees -- for example those on COBRA.

HPE Benefits Center. Operated by Alight Benefits Administration -- a separate company from the Medicare sales agency Alight Retiree Health Solutions. (Was operated by Bswift from 4/1/19 to 4/1/25. Phone and web address unchanged.)
https://www.myhperewards.com/main/leaving-or-retiring.html/retiree
1-844-537-5304 -- 8:00 a.m. to 8:00 p.m. Central time, Monday - Friday
(Outside the U.S., Puerto Rico, and Canada: 1-704-646-8933)
Ask for a "Retirement Specialist." With any phone center, if the first-level agent can't resolve your issue, ask them to "escalate" your call.

Outside the U.S. -- HPE worldwide contact directory: https://myhperewards.com/main/leaving-or-retiring.htm

Websites and phone centers for HP or HPE Medicare plans purchased through Alight Retiree Health Solutions (AlightRHS):

Alight Retiree Health Solutions for HP Inc
https://retiree.alight.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

Alight Retiree Health Solutions for HPE -- Hewlett Packard Enterprise
https://retiree.alight.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

Member advice on how to get the best results from the Alight Retiree Health Solutions call center: hpalumni.org/contacts-ARHS

We have Enrollment Guides for previous years back to 2015: https://www.hpalumni.org/EnrollmentGuides-Previous

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