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HPE (Hewlett Packard Enterprise) Healthplan Documents  Operated by volunteers. Not officially endorsed or supported.  Question? Email: info@hpalumni.org

(Posted on HPAA Benefits Forum Dec 30, 2024) (*Updated Mar 4, 2025)

Join the HPAA Benefits Forum to ask questions and trade practical advice: https://www.hpalumni.org/goBenefits.

(For HPInc, go to HealthHPInc)

You may not have some of the HPE Annual Enrollment documents relevant to your specific situation.

HPE Annual Enrollment documents are on the HPE benefits website. HPE Retiree Benefits Toolkit: https://www.myhperewards.com/retiree 

We have a copy of the Retiree Benefits Enrollment 2025 Guide -- "Taking care of what matters" -- here: HPE Enrollment Guide 2025

Even if you have a paper copy, download the current file and use Adobe Reader's search feature to find specific words or phrases (Ctrl-F; Command-F on a Mac.)

Lots packed into an Enrollment Guide. Go through your Guide very carefully -- and mark it up.

Notes:

If you decline HP/HPE medical coverage: Depending on your situation, you can lose the ability to re-enroll in HP/HPE coverage -- and your surviving dependents will not be eligible for HP/HPE coverage. See last pages of Enrollment Guide.

If you have a change, contact your Benefits Center ASAP -- or contact the insurance sales agency that you purchased from, such as ARHS. "They couldn't do the surgery because his insurance had been terminated. It took a very long three-way phone call with the Benefits Center and [the carrier] to get his new coverage entered into the system."

Future retirees: The most recent Annual Enrollment Guide has some useful information for non-retirees -- for example those on COBRA.


HPE Benefits Center. Operated by Bswift/Aetna since April 2019.
https://www.myhperewards.com/retiree 
1-844-537-5304 -- 8:00 a.m. to 8:00 p.m. Central time, Monday - Friday
Ask for a "Retirement Specialist." With any phone center, if the first-level agent can't resolve your issue, ask them to "escalate" your call.

Outside the U.S. -- HPE worldwide contact directory: https://myhperewards.com/main/leaving-or-retiring.htm


Websites and phone centers for HP or HPE Medicare plans purchased through Alight Retiree Health Solutions (AlightRHS):

Alight Retiree Health Solutions for HPInc
https://retiree.alight.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday 

Alight Retiree Health Solutions for HPE -- Hewlett Packard Enterprise
https://retiree.alight.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

Member advice on how to get the best results from the Alight Retiree Health Solutions call center: hpalumni.org/contacts-ARHS


We have Enrollment Guides for previous years back to 2015: https://www.hpalumni.org/EnrollmentGuides-Previous


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