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HPInc and HPE Benefits Centers. ARHS Call Center
Join the HPAA Benefits Forum Covers topics such as COBRA and retiree health benefits, annual enrollment, and transition to Medicare.
Which HP-related companies have me classified as a retiree or former employee? Due to acquisitions and spinoffs, this may not be obvious. Check here: Which Company
HPInc Benefits Center. Operated by Alight Benefits Administration -- a separate company from Alight Retiree Health Solutions.
https://www.myhpbenefits.com [This link will always work. The link you ultimately land on changes -- therefore don't bookmark it.
Confusing -- because the photo is randomly selected each time you
visit.]
1-800-890-3100 -- 8:00 a.m. to 8:00 p.m. Central Time,
Monday - Friday
1-847-883-0465 -- Outside the United States, Puerto Rico, or
Canada
Ask for a "Retirement Specialist." With any phone center, if the first-level agent can't resolve your issue, ask them to "escalate" your call.
Outside the U.S. -- HPInc worldwide contact directory: https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page
Member advice on how to get the best results from the HP Benefits Center: hpalumni.org/contacts-HPI-medical
HPE (Hewlett Packard Enterprise) Benefits Center. Operated by Bswift/Aetna since April 2019.
https://www.myhperewards.com [This link will always work. The link you ultimately land on changes -- therefore don't bookmark it.
Confusing -- because the photo is randomly selected each
time you visit.]
1-844-537-5304 -- 8:00 a.m. to 8:00 p.m. Central time,
Monday - Friday
1-312-843-5219 -- Outside the United States, Puerto Rico, or
Canada
Ask for a "Retirement Specialist." With any phone center, if the first-level agent can't resolve your issue, ask them to "escalate" your call.
Outside the U.S. -- HPE worldwide contact directory: https://hr.ext.hpe.com/External-HR-Support-Home [Allow several minutes for page to load.]
(Some HPE retirees -- depending on age, years of service, and other factors -- may qualify for the "Pre-2003 HP Retiree Medical Program" ("2003" refers to the year when HP implemented the program, not necessarily your year of retirement.) Legally retirees of HPE. However, HPE has paid HP to administer health benefits for those HPE retirees. How to tell if you are qualified for Pre-2003: hpalumni.org/Pre2003)
Member advice on how to get the best results from the HPE
Benefits Center:
hpalumni.org/contacts-HPE-medical
Phone centers for HP or HPE Medicare policies purchased through
Alight Retiree Health Solutions (ARHS):
Alight Retiree Health Solutions for HPInc
Alight Retiree Health Solutions for HPE -- Hewlett Packard Enterprise
Member advice on how to get the best results from the Alight
Retiree Health Solutions call
center:
hpalumni.org/contacts-ARHS
Advice and reference info
from members.
(Oct 21, 2023)
Website operated by volunteers. Not officially endorsed or supported. Question? Email:
info@hpalumni.org
https://retiree.alight.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday
through Friday
https://retiree.alight.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday
through Friday
Helping each other with life after HP and HPE: Website Index Forums
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