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HPInc Healthplan Documents  Operated by volunteers. Not officially endorsed or supported.  Question? Email: info@hpalumni.org

(Posted on HPAA Benefits Forum Dec 30, 2024) (*Updated Mar 2, 2025)

Join the HPAA Benefits Forum to ask questions and trade practical advice: https://www.hpalumni.org/goBenefits.

(For HPE -- Hewlett Packard Enterprise, go to HealthHPE )

You may not have some of the HPInc Annual Enrollment documents relevant to your specific situation.

Some are hard to find on https://www.myhpbenefits.com  -- or are apparently only available on HPContinuum, HPInc's official U.S. retiree social networking site. (Join at https://www.hpcontinuum.com  )

Even if you have a paper copy, download the current file and use Adobe Reader's search feature to find specific words or phrases (Ctrl-F; Command-F on a Mac.)

Lots packed into an Enrollment Guide. Go through your Guide very carefully -- and mark it up.

Sections in this post:
1. For everyone -- Pre-2003 and otherwise:
2. Pre-2003 “Legacy” Medical Program
3. Not Pre-2003. "HP Retiree Medical Program"

4. HPInc and AlightRHS Benefits Centers

(What is "Pre-2003"? Depending on age, years of service, and other factors, you may qualify for the confusingly-named "Pre-2003 HP Retiree Medical Program" -- as opposed to the current "HP Retiree Medical Program."  Note that "2003" refers to the year when HP implemented the program, not necessarily your year of retirement. https://www.hpalumni.org/Pre2003 )

Notes:

If you decline HP/HPE medical coverage: Depending on your situation, you can lose the ability to re-enroll in HP/HPE coverage -- and your surviving dependents will not be eligible for HP/HPE coverage. See last pages of Enrollment Guide.

If you have a change, contact your Benefits Center ASAP -- or contact the insurance sales agency that you purchased from, such as ARHS. "They couldn't do the surgery because his insurance had been terminated. It took a very long three-way phone call with the Benefits Center and [the carrier] to get his new coverage entered into the system."

Future retirees: The most recent Annual Enrollment Guide has some useful information for non-retirees -- for example those on COBRA.


1. For everyone -- Pre-2003 and otherwise:

Who you can cover.
"Details about who you can cover—including eligibility rules and enrollment procedures"
https://www.hpalumni.org/HPBenefitsWhoYouCanCoverGuide.pdf

Quick facts: Medicare and HP medical benefits.
"Summarizes important information to keep in mind when you leave HP."
https://www.hpalumni.org/QuickfactsMedicareandHPmedicalbenefits.pdf

What's my medical coverage?
Explains the differences between the various retiree medical programs.
https://www.hpalumni.org/HP_AE25_What's%20my%20medical%20coverage.pdf

Retiree Benefits Resources - Sept 2024
Lists URLs and phone numbers for all HP retiree benefits, including all HP health providers, Fidelity, RMSA, etc. etc.
https://www.hpalumni.org/HP_AE25_Resources.pdf


2. Pre-2003 “Legacy” Medical Program

2025 Retiree Benefits Enrollment Guide
"For US retirees and spouses participating in the Pre-2003 HP Retiree Medical Program or Digital Retiree Health Program"
https://www.hpalumni.org/HP_2024_AE25_Legacy_Retiree_Guide_POST_091324.pdf

What's changing for 2025?
"Important changes are coming for Medicare-eligible participants!

• Starting January 1, 2026, all Medicare-eligible retirees and spouses will have coverage available exclusively through Alight Retiree Health Solutions.

• For 2025, retirees can continue to choose an HP-sponsored Medicare option, but in many cases monthly premiums will be significantly higher. If you don’t already participate with Alight Retiree Health Solutions, watch for an invitation from Alight and be sure to confirm your pre-scheduled appointment to get personalized recommendations from a licensed Benefits Advisor."

More: 
https://www.hpalumni.org/HP_AE25_What's%20changing%20for%20pre-2003%20or%20Digital.pdf

Important changes coming to your Medicare coverage options.

"For 2025, retirees can continue to choose an HP-sponsored Medicare option [i.e. Company Group plan --cg] but in many cases monthly premiums will be significantly higher. We encourage you to learn more about Alight Retiree Health Solutions now.

“Starting January 1, 2026, all Medicare-eligible retirees and spouses will have coverage available exclusively through Alight Retiree Health Solutions."

One page flyer provided with Enrollment Guide which has six anonymized examples of savings varying from $1,600 to $5,000 -- with generic photos.
https://www.hpalumni.org/HP2025MedicarePre2003Costs.pdf

2025 medical option coverage summaries: Medicare-eligible. Pre-2003 or Digital.
"Summaries of all HP Medicare-eligible medical options."
A separate 8-page table provided with the Enrollment Guide booklet.
https://www.hpalumni.org/HPpostretireemedicalsummaries.pdf


3. Not Pre-2003. "HP Retiree Medical Program"

2025 Retiree Benefits Enrollment Guide
"For US retirees and spouses participating in the HP Retiree Medical Program"
https://www.hpalumni.org/HP_2024_AE25_RetireeGuide_RETHP_POST_091324.pdf

What's changing for 2025?

"Medical coverage for Medicare-eligible HP retirees and spouses participating in the HP Retiree Medical Program is available exclusively through individual insurance plans offered through Alight Retiree Health Solutions.

"Non-Medicare-eligible family members may enroll separately in one of the HP group retiree medical options (as long as any Medicare-eligible HP retirees are enrolled in coverage through Alight Retiree Health Solutions) or purchase coverage through a public health care exchange."

https://www.hpalumni.org/HP_AE25_What's%20changing%20for%20HP%20Retiree%20Medical.pdf


4. Benefits and Phone Centers

HPInc Benefits Center. Operated by Alight Benefits Administration (formerly Aon Hewitt) -- a separate company from the Medicare sales agency Alight Retiree Health Solutions. (Both are part of Aon, an 18,000-employee multinational.)

https://www.myhpbenefits.com  [This link will always work. The link you ultimately land on changes -- therefore don't bookmark it. Confusing -- because the photo is randomly selected each time you visit.]
1-800-890-3100 -- 8:00 a.m. to 8:00 p.m. Central Time, Monday - Friday
1-847-883-0465 -- Outside the United States, Puerto Rico, or Canada 
Ask for a "Retirement Specialist." With any phone center, if the first-level agent can't resolve your issue, ask them to "escalate" your call.


Websites and phone centers for HP or HPE Medicare plans purchased through Alight Retiree Health Solutions (AlightRHS):

Alight Retiree Health Solutions for HPInc
https://retiree.alight.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday 

Alight Retiree Health Solutions for HPE -- Hewlett Packard Enterprise
https://retiree.alight.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

Member advice on how to get the best results from the Alight Retiree Health Solutions call center: hpalumni.org/contacts-ARHS


We have Enrollment Guides for previous years back to 2015: https://www.hpalumni.org/EnrollmentGuides-Previous


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