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Menu of HPInc and HPE Benefits Enrollment pages.
Based on reports from HP Alumni Association members who have completed enrollment. Join forums: https://www.hpalumni.org Not officially endorsed or supported. Question? Email us: info@hpalumni.org (Updated Dec 5, 2025)
Situation.
December 7 is the national deadline to change your Medicare health or drug coverage for 2026.
What HPInc and HPE are doing. Read the HPInc or HPE documents online. Group vs individual plans? Does this affect me? Enrollment Tips & Traps
Key Issues:
- New!
- Keeping the same doctors, hospital, and other providers. How to Keep Providers
- Major decision -- and one-time opportunity -- Advantage vs. Medigap. Comparing Advantage and Medigap
- Trap: If asked detailed health questions, STOP! How to prevent "medical underwriting." Guaranteed Issue
- If your coverage is *not* subsidized, there are many ways to select and buy health policies -- aside from AlightRHS. Other Ways to Buy
- UHC dropping plans. Impacting HP retirees in Idaho, Oregon, Colorado, and other areas. UHC Dropping "Rural" Plans
- AlightRHS issues. A major bug. Incorrect info about doctors. Incorrectly forced to do medical underwriting. AARP/UHC plans, cost variations. AlightRHS Issues
- AlightRHS phone appointment -- before and during. What to expect. How to escalate. AlightRHS Appointment
- Drug coverage -- via Advantage or Part D. Tricky! Medicare Drug Coverage
How to use your accounts:
- Benefits Center account. Check key settings, check status, research your RRA and coverage history: Your Benefits Center Account
- AlightRHS account. Activate your AlightRHS account, use it to shop for plans, and check status of plans bought from AlightRHS: Your AlightRHS Account
- How the Retiree Reimbursement Account (RRA) process works. RRA Process
Use reliable *primary* sources of info:
- Enrollment documents. Mailed to most retirees in October. If
you don't have a copy handy, download and read the enrollment materials:
HPInc -- "2026 Retiree Benefits Enrollment Guide"
HPInc enrollment documents
HPE letter and FAQ -- "A new approach to HPE retiree medical
benefits for 2026"
HPE
enrollment documents
- Use the official Medicare site for reliable information. Much information about Medicare is biased for business reasons. Links to excellent articles on the official Medicare site: Reliable Medicare Info
Member advice:
- Idaho, Oregon, and Colorado. UHC Dropping "Rural" Plans
- Health systems in Silicon Valley. Silicon Valley Health Systems
- How to compare health policies.
Compare Policies
Problems that have been seen by HPAA members -- what to do:
- "Loss of Coverage" letter. You may need to provide a "loss-of-coverage" or "disenrollment" letter from your previous health plan. Loss of Coverage Letter
- Current Medicare policy cancelled early -- or recent new enrollment canceled. Medicare maintains a central "Enrollment DataBase" to ensure that someone cannot be enrolled in multiple plans for the same time period. Insurers automatically report new enrollments to Medicare, which continuously checks for coverage overlap. If a new policy that covers the same time period is found, Medicare causes the previous policy to be canceled. Be sure to verify the starting date entered by the agent (or yourself) when you are applying for a new policy. One member discovered this when picking up a prescription. Contact the insurance sales agency that sold you the new plan.
- If you have a problem with a plan. As with any insurance sales agency... start with the agency that sold you the plan. For AlightRHS, they can escalate to a special group. The sales agency gets a monthly commission for servicing your account. AlightRHS Contacts
- Problem with AlightRHS? -- such as the assigned agent not getting back to you or having difficulties using the system -- you can ask to switch agents. (And the HPAA has an escalation path to AlightRHS management -- which will get results: Escalate AlightRHS Issues
- Retiree Reimbursement Account problems. Contact your Benefits Center -- not AlightRHS -- if there are problems with the Retiree Reimbursement Account RRA subsidy. Benefits Centers
Link to this page: https://www.hpalumni.org/enroll-menu
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