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5d. Details on Retiree Reimbursement Account issues (not to be confused with an HSA, FSA, or RMSA)

If receiving benefits from -- or subsidized by -- HP or HPE.

Overall: Medicare via HP or HPE

Key point. COBRA premiums and long-term care premiums are not reimbursable through your RRA. Many other expenses are reimbursable.

Path to official document for HPInc: 
Go to https://www.myhpbenefits.com and log on
> Under "Quick Links," click "Your Spending Account"
> Under "Take Action" rectangle, click "Check Eligible Health Care Expenses"

(We have a copy downloaded on Oct 28, 2022. File dated May 17, 2021: http://www.hpalumni.org/HPI_RRA_Expense.pdf ) 

How the Retiree Reimbursement Account payment process works.

At the start of the year, the company funds a Retiree Reimbursement Account (RRA.) This has no connection with any other account that you might have, such as a Health Savings Account, or the Medicare A and B premiums you pay via Social Security deductions or direct payments. 

Every month...
1. You pay the carrier monthly, usually via direct debit from your checking account.
2. The carrier notifies Alight Retiree Health Solutions (and pays ARHS a sales commission for that month.)
3. ARHS notifies the Benefits Center of the amount you paid.
4. The Benefits Center rebates that amount to you via direct deposit to your checking account -- and subtracts the amount from your RRA.
5. When your RRA is almost depleted for the year, you get a partial rebate for that month. Then, the rebates stop until next year.
Members report that, once it is set up, this process works very well

This ensures that the funds were spent on health insurance -- therefore, neither you nor the company pay income tax on it.

If you have a problem with a plan, contact the insurance agency you purchased from -- ARHS. If the first-level person can't resolve your issue, they can escalate it to a special group within the agency. (HP/HPE is out of the picture, except for providing the subsidy.) Contact the Benefits Center if there are problems with the subsidy. Medicare troubleshooting and contacts

Alight Retiree Health Solutions for HP https://retiree.alight.com/hp
1-800-975-0355 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday 

Alight Retiree Health Solutions for HPE -- Hewlett Packard Enterprise https://retiree.alight.com/hewlettpackardenterprise
1-844-537-5303 -- 7 a.m. to 8 p.m. Central Time, Monday through Friday

Member advice: Medicare troubleshooting and contacts 

How  to escalate to HP Corporate, HPE Corporate, or Alight Retiree Health Solutions.  hpalumni.org/escalate  

Advice and reference info from members.  (Aug 11, 2023) Website operated by volunteers. Not officially endorsed or supported. Question? Email: info@hpalumni.org

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