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U.S. HPE (Hewlett Packard Enterprise) financial benefits contacts
Advice from alumni discussions. Not officially endorsed or supported. Join HPAA at no charge. (Page updated Jan 24, 2026) Click to join our forums Question? Email us: info@hpalumni.org
Key contact: The HP Retirement Service Center is the primary administrator for HP Inc U.S. pension and 401(k) accounts, including any accounts for companies that Hewlett-Packard acquired before Nov 1, 2015 (Compaq, DEC, EDS, etc.) Operated by Fidelity Investments. 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)
Key contact: The HPE Retirement Service Center is the primary administrator for Hewlett Packard Enterprise U.S. pension and 401(k) accounts, including any accounts for companies that HPE acquired since Nov 1, 2015 (Cray, Juniper, Nimble, etc.) Operated by Fidelity Investments. 1-800-409-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)
This is a supplement to HPAA's contact directory for former employees of HP, HPE, and related companies: hpalumni.org/contacts
If leaving or recently left, see Leaving HP or HPE.
Received a "Potential Private Retirement Benefit" letter from U.S. Social Security? How to decode and who to contact: "Potential Benefit" letter
Leaving HPE Official "Leaving HPE" site Member checklist
Pension, 401(k) (Fidelity) 1-800-409-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) Fidelity (Don't go to a local Fidelity office, which is focused on sales.)
Payroll, W-2 Official website: Leaving or Retiring from HPE https://people.hpe.com/s/externalcase/external-employee Member advice
Stock Check both HPE sites: HPE Investor Relations (scroll down) HPE Worldwide Former Employee Sites Member advice
HPE worldwide former-employee contacts: https://people.hpe.com/s/externalcase/external-employee HPE worldwide office directory: https://www.hpe.com/us/en/ww-office-locations HPE headquarters: 1-678-259-9860. 1701 E Mossy Oaks Rd, Spring, TX 77389. (At a US Post Office window, you can specify Certified Mail combined with Return Receipt.)
Member advice
The HPE Retirement Service Center is the primary administrator for Hewlett Packard Enterprise U.S. pension and 401(k) accounts, including any accounts for companies that HPE acquired since Nov 1, 2015 (Cray, Juniper, Nimble, etc.) Operated by Fidelity Investments. 1-800-409-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)
Note: The HP Retirement Service Center is the primary administrator for HP Inc U.S. pension and 401(k) accounts, including any accounts for companies that Hewlett-Packard acquired before Nov 1, 2015 (Compaq, DEC, EDS, etc.) Operated by Fidelity Investments. 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)
The key document for a US employee retirement or health plan is the legal Summary Plan Description (SPD). It includes plan details and an address at the employer for appeals. The current SPD takes precedence over any other written, online, or verbal information you may have been given -- but is still subject to change. The employer's plan administrator is required by law to provide the SPD upon request. How to obtain and decode: https://www.hpalumni.org/SPD-decode
- EDS. If you were employed by EDS or "EDS, an HP Company" before Jan 1, 2009 -- you may have an EDS pension, which has been merged with an HPInc pension plan: Details: hpalumni.org/eds
- DEC. If you were employed by DEC prior to Mar 1, 1996: You may have a benefit under the HP Cash Account Pension Plan. Details: hpalumni.org/DEC
- Other predecessor companies. Details: hpalumni.org/contacts-OtherCompanies
- HPE Canada. https://content.ext.hpe.com/sites/CountrySupport/Canada_External_HRSupport.page
If you have an existing HP 401(k) or personal brokerage account at Fidelity, go to http://netbenefits.com and use your existing username and password. Otherwise, call Fidelity at 1-800-409-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) Fidelity (Don't go to a local Fidelity office, which is focused on sales.)
Stock. Depending on when you acquired stock -- and due to the sequence of spinoffs and acquisitions -- you may now have shares of HPInc (HPQ), HPE, DXC, Keysight (KEYS), and/or Agilent (A) – in different accounts – and may not have received cash payouts for Micro Focus (MFGP) and Perspecta (PRSP).
Transactions were often tracked and reported differently – or not at all. Only you – not the company, plan administrators, transfer agents, brokers, or the IRS – can reconstruct your full employee stock history.
Find it all – and verify or estimate your current cost basis: HP/HPE-related stock
W-2 or final Earnings Statement. hpalumni.org/Contacts-Payroll
Worldwide employment verification and other HR matters for Hewlett-Packard, Hewlett Packard Enterprise, and related companies. Employment and Experience Verification
U.S. W-2 Wage and Tax Statement or Final Earnings Statement. You need your company W-2 if you exercised any options during the year -- even if you did not work for the company during that year. (You will also get a 1099-B from the broker. You need both documents for every option exercise.) How to obtain your annual W-2 or final Earnings Statement: hpalumni.org/Contacts-Payroll
Death or disability of a former employee. Checklist for dependents and heirs
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