HP Alumni Association logo

Contacts:    Benefits Centers    W-2/Payroll    Verify Employment    HP    HPE    Other Companies    Site Map


Operated by volunteers. Not officially endorsed or supported. Join us!

Disability or death of a former employee  (Updated Oct 19, 2021.)  Website operated by former employees. Comments welcome. Do not send personal information to us. info@hpalumni.org

Please note that the HP Alumni Association is an independent volunteer group of former employees. Not officially endorsed or supported. You must contact the various HP-related companies that the person worked for.

1. Determine which HP-related companies they were a retiree or former employee of.

Given HP's complex history of  acquisitions, divestitures, and spinoffs, the company that a person was a former employee of may not be obvious. They may be a retiree or former employee of more that one HP-related company. Check here: Which Company

HP Breakup. On Nov 1, 2015, the legal name of the Hewlett-PackardCompany was changed to HP Inc. and a new, independent company -- Hewlett Packard Enterprise (no hyphen; singular; green-rectangle logo) -- was spun out. Portions of HPE were later spun out into DXC and Micro Focus, which have spun out other companies. Details: HP Breakup  Note: HP Labs is part of HP Inc. -- but Hewlett Packard Labs (no hyphen) is part of Hewlett Packard Enterprise.

HP Inc. is the legal successor to the companies acquired by the Hewlett-Packard Company before the company was split into HP Inc. and Hewlett Packard Enterprise (HPE.) Responsibility for any commitments to former employees of Autonomy, Compaq, Digital, EDS, Tandem, etc. remain with HP Inc. -- regardless of whether the employee's last business unit ended up in HP Inc. or HPE. This includes employment verification and any retiree health coverage, pension, 401(k), etc. plans. HPE is responsible for any commitments to former employees of companies acquired by HPE, such as Cray, Nimble, etc.

2. Notify the appropriate HPInc and/or HPE Benefits Center(s):  Benefits Center phone numbers

In the past, we had reports that the HPInc or HPE Benefits Centers did not notify all benefits and finance providers, but instead recommended additional notifications. A more recent report indicates that they do perform notifications. In any case, you should directly contact the appropriate retirement administrator(s), as indicated below, to ensure that any pension or 401(k) issues are resolved.

3. Health coverage for dependents:

Length of continuing coverage for dependents varies -- depending on the a) whether they were covered at the retiree's death and b) terms of the specific plan:

a) Dependents may not be covered, depending on coverage choices the retiree had made:

- HP: "...if at any time you elect not to participate in HP retiree medical coverage, there may be restrictions on your future ability to enroll... If you die after declining HP coverage, your surviving dependents will not be eligible to participate in HP benefits following your death. Only dependents who are covered on the date of your death can continue HP coverage. (Medicare Guide: page 13. Non-Medicare/Mixed Guide: page 24.)

- HPE: "Scenario: You die after declining HPE coverage. Your surviving dependents will not be eligible to participate in benefits following your death. Only dependents who are covered on the date of your death can continue coverage. For information about survivor benefits, call the HPE Benefits Center."  (Page 19)

- We have searchable copies of the Enrollment Guides on the HPAA website:  https://www.hpalumni.org/EnrollmentGuides

b) Company retirement health plans vary depending on when and how the employee left.

- While a letter will be sent by the company, calling the Benefits Center is advised. One member reports that the first-level Benefits Center agent may not know how to look up this critical detail. If the first-level phone agent can't help you, ask to escalate your problem. Use the magic word "escalate."

- Obtain the legal "Summary Plan Description" from the Benefits Center. For details of an employer retirement or health plan, obtain a copy of the legal Summary Plan Description ("SPD") -- either by logging into your account on the plan administrator's website or by calling the plan administrator's phone center. They are required by law to provide your SPD upon request. The SPD takes precedence over any other written, online, or verbal information you may be given. (For example, many of the postal contact addresses given in SPDs are extinct.) How to use an SPD

4. Stock:  Depending on how the person managed their employment-related stock, this can be a major challenge.

There may be stock in up to seven HP-related companies, depending on when they worked at HP. Many find stray accounts -- or discover stock or dividends turned over to a state as "unclaimed."

An HP Alumni team has developed a step-by-step process to help find it and protect it. https://www.hpalumni.org/stock 

5. Pension or 401(k) plan: In general, pension and 401(k) issues are resolved when a person leaves the company. However, you should directly contact the appropriate retirement administrator(s) to ensure that any pension or 401(k) issues are resolved:

- The HP Retirement Service Center administers pension and 401(k) accounts for HPInc (legal name changed from Hewlett-Packard Company to HP Inc. in 2015.) Also administers any pension or 401(k) accounts that Hewlett-Packard predecessor companies (such as Compaq, Digital, and EDS) may have had. Operated by Fidelity Investments.
1-800-457-4015, M-F 7:30 AM to 11:00 PM Central Time. Outside the U.S., call 1-508-787-9902 collect. Website: https://nb.fidelity.com/public/nb/hp/home

- The HPE Retirement Service Center administers pension and 401(k) accounts for Hewlett Packard Enterprise. Also administers any pension or 401(k) accounts that companies acquired by HPE since the Nov 1, 2015 HPE spinoff (Cray, Nimble, etc.) may have had. Operated by Fidelity Investments.1-800-409-4015, M-F 7:30 AM to 11:00 PM Central Time. Outside the U.S., call 1-508-787-9902 collect. Website: https://nb.fidelity.com/public/nb/default/home

6. HP-related life insurance. See https://www.hpalumni.org/Insurance for information on portable company-subsidized insurance plans and non-subsidized insurance discount programs. The employee/retiree death benefit was discontinued in 2010.

7. Run an online search for unclaimed property. Check any state they lived or worked in. Also check the state of incorporation and state of corporate headquarters for every employer (DE and CA for HP, DE and TX for EDS or Compaq, etc.) https://www.hpalumni.org/Unclaimed  State of incorporation for each stock is given in our Stock Decoder table.


If you need to contact the corporate headquarters of either company:

- HPInc (Palo Alto, CA)  https://www8.hp.com/us/en/contact-hp/office-locations.html

- Hewlett Packard Enterprise (Houston, TX)  https://www.hpe.com/us/en/contact-hpe.html

Announcements to HP community. Obituary and memorial service announcements

If you are receiving benefits from the company based on the retirement status of your spouse or parent, you may want to join the independent, volunteer HP Alumni Association's Benefits Forum with your own email address. Updates and Q-and-A forum on COBRA and retiree health benefits, annual enrollment, transition to Medicare. Summarized here: Benefits Menu
Join HPAA Benefits Forum

If you are an heir dealing with HP-related stock, you may want to join the independent, volunteer HP Alumni Association's Finance Forum with your own email address. Updates and Q-and-A forum on employee stock, 401(k), pensions, and other personal finance issues from an ex-HP/HPE perspective. Summarized here: Finance Menu  Join HPAA Finance Forum


If you were formerly a regular, direct employee of HP or HPE -- or are in the process of leaving -- join the HP Alumni Association. Membership is also open to heirs with HP-related stock and to those receiving company benefits -- spouses, partners, dependents, DEC and EDS retirees. No charge, thanks to HPAA members.


 2021 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by volunteers. Not officially endorsed or supported.