How to activate an AlightRHS account (and use it to check status.)   (Whether or not receiving benefits subsidized by HPInc or HPE.)

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Based on reports from HP Alumni Association members who have completed enrollment. Join forums: https://www.hpalumni.org  Not officially endorsed or supported. Question? Email us: info@hpalumni.org  (Updated Nov 30, 2025)

Related pages:

- AlightRHS issues. A major bug, AARP/UHC plans, cost variations, more. AlightRHS Issues

- AlightRHS phone appointment -- before and during. What to expect. How to escalate. AlightRHS Appointment

New! Get RRA subsidy without purchasing from AlightRHS. A way to file reimbursement claims. https://www.hpalumni.org/enroll-without-alightrhs

Check your AlightRHS account -- even if not expecting to change plans. (As recommended in the mailings from Alight.)

Explore your options on the AlightRHS website before your phone appointment -- which you can do without disturbing your current plan settings.

Each dependent requires a separate account at AlightRHS.

Note: There are two accounts involved.

Your HPInc or HPE Benefits Center account is at a company called AlightWorklife. (Once logged in, the page addresses start with "worklife.alight...")

You probably also have an account at the AlightRHS insurance sales agency, Alight Retirement Health Solutions "AlightRHS." (Page addresses start with "retiree.alight...")

Activate your AlightRHS account.

Start at https://retiree.alight.com/hp (HPE: https://retiree.alight.com/hewlettpackardenterprise )  

The AlightWorklife site is a generic website used by hundreds of companies -- overlaid with a custom shell for our company.

As a result, the user interface is spotty. Just keep trying links and buttons.

However, do not use your browser's "back" arrow -- the site may log you off.

If you don't have online access yet, click "Activate Your Account." 

Click the "person" icon in the upper right corner.

Select "My Account" from the dropdown, then "My Profile."

Under "About Me" check the "Primary Phone Number" that you provided to Alight Retiree Health Solutions at some time in the past. You can have only one phone number on your AlightRHS account.

Under "Account Security" check the "Identity verification settings." Select one way to verify your logins. You can enter a mobile number under "Text message" or any number under "Phone call." These numbers can be different from your "Primary Phone Number" selected under "About Me" above. (If you select email, the email comes from the suspicious "Retiree Services.")

Under "Communication Preferences" you can how you want receive sales and marketing messages.

You can also add a Power of Attorney -- someone you can designate to make decisions if you're unable to do so yourself.

The amount of your 2026 HPInc RRA subsidy, if any, is shown on your AlightRHS account. A dependent's subsidy is shown on their separate account. How the RRA process works: https://www.hpalumni.org/enroll-rra-process

HPInc RRA subsidy. Go to your Alight Retiree Health Solutions account to see next year's Retiree Reimbursement (RRA) amount -- if any. (Go to your Benefits Center account to see the current balance -- and every single reimbursement -- on RRA and similar accounts.)

Based on a link to your Benefits Center account at AlightWorklife, your Alight Retiree Health Solutions account shows the original RRA allocation amounts for this year and next year. A dependent's subsidy is shown on their separate AlightRHS account.

It does not show any reimbursements that were actually made -- that info is on your Benefits Center account at AlightWorklife.
The 2025 amount is the annual subsidy that you received -- or would have received -- for 2025.
The 2026 amount is the annual subsidy you will receive if you buy an individual plan for 2026 through AlightRHS

If you have Retiree Reimbursement Account problems. Contact your Benefits Center -- not AlightRHS -- if there are problems with the Retiree Reimbursement Account RRA subsidy. https://www.hpalumni.org/BenefitsCenter

On the AlightRHS website -- which is essentially the same as what the agent uses -- you can sort the available plans by Score, Total Cost, Premium, or insurer. For Advantage and Drug plans, you can also sort by CMS Star Rating.

After the appointment, use your Alight Retiree Health Solutions account to verify that your choice is in process -- and check progress.

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