How the Retiree Reimbursement Account (RRA) process works.

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Based on member reports. Join forums: https://www.hpalumni.org  Not officially endorsed or supported. Question? Email us: hpalumni.info@gmail.com  (Updated Dec 6, 2025)

There are two accounts involved -- at two related Alight companies with separate systems, locations, and personnel:

- Benefits Center account. Operated for HPInc and HPE by AlightWorklife. Shows the HPInc/HPE view of your health benefits -- therefore hard to interpret. Manage your RRA. Your Benefits Center Account (Once logged in, the page addresses start with "worklife.alight...")

- Alight Retiree Health Solutions account. A nationwide insurance sales agency. (Page URLs: "retiree.alight...") Log in to shop for plans before or during an AlightRHS agent appointment. Check status of plans bought from AlightRHS. Your AlightRHS Account (Page addresses start with "retiree.alight...")

Activate your AlightRHS account.

Start at https://retiree.alight.com/hp (HPE: https://retiree.alight.com/hewlettpackardenterprise )  

How RRA is funded.

For your first year, the Benefits Center sets up a Retiree Reimbursement Account (RRA) with an AlightWorklife service called "Your Spending Account" (YSA). Every year, a subsidy is added to your RRA. (An RRA is separate from any other tax-advantaged accounts -- HSA, FSA, or RMSA -- you might have.)

Your Alight Retiree Health Solutions account only shows the original allocation for this year and next year. Not the reimbursements that were made.

How to research coverage history and reimbursement history on your Benefits Center account: https://www.hpalumni.org/enroll-bc-research

Reimbursements for the year stop when the RRA account is empty. On the other hand, any unused money is carried over from year to year.

RRA if you buy from AlightRHS.

You pay list price each month directly to the insurer. The insurer notifies Alight Retiree Health Solutions and pays them a commission. AlightRHS notifies YSA, which reimburses you every month via direct deposit until your RRA is empty. Any unused money is carried over from year to year. There is a process to deal with declined claims. (The reimbursements show on your bank account as coming from "YSA.")

Retiree Reimbursement Account problems. Contact your Benefits Center -- not AlightRHS -- if there are problems with the RRA subsidy. https://www.hpalumni.org/BenefitsCenter

Next step: Menu of key Enrollment issues: https://www.hpalumni.org/enroll-menu (Membership not required.)