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Menu of HPInc and HPE Benefits Enrollment pages.
Based on reports from HP Alumni Association members who have completed enrollment. Join forums: https://www.hpalumni.org Not officially endorsed or supported. Question? Email us: info@hpalumni.org (Updated Dec 15, 2025)
Situation.
Deadline extended if losing your health plan (because HPInc or HPE dropped your group plan -- or because your current insurer in no longer offering plans in your county) you have another week or two after the Dec 7 national policy-change deadline to buy a plan for 2026. Buy your new policy well before Dec 31 to avoid having a gap in coverage due to delays or errors. If you join a new plan after Dec 31, coverage in the new plan won't start until the month after you join. (As stated in the notice from your current insurer.)
What HPInc and HPE are doing. Read the HPInc or HPE documents online. Group vs individual plans? Does this affect me? Enrollment Tips & Traps
Key Issues:
- Correction: RRA subsidy without purchasing from AlightRHS. Possible RRA Workaround
- Keeping the same doctors, hospital, and other providers. How to Keep Providers
- Major decision -- and one-time opportunity -- Advantage vs. Medigap. Comparing Advantage and Medigap
- Trap: If asked detailed health questions, STOP! How to prevent "medical underwriting." Guaranteed Issue
- If your coverage is *not* subsidized, there are many ways to buy health policies aside from AlightRHS. Some can be bought online. Other Ways to Buy
- UHC dropping plans. Impacting HP retirees in Idaho, Oregon, Colorado, and other areas. UHC Dropping "Rural" Plans
- AlightRHS issues. A major bug. Incorrect info about doctors. Incorrectly forced to do medical underwriting. AARP/UHC plans, cost variations. AlightRHS Issues
- AlightRHS phone appointment -- before and during. What to expect. How to escalate. AlightRHS Appointment
- Drug coverage -- via Advantage or Part D. Tricky! Medicare Part D Coverage
You have many healthcare accounts:
Alight. There are two Alight accounts involved -- at two well-established companies now under common ownership. Each Alight company has a separate system, developed over many years, that is customized for hundreds of client corporations through use of templates and shells. As a result, the user interfaces are complex -- and the two systems share information only to a limited degree.
- Benefits Center account. https://www.myhpbenefits.com Operated for HPInc and HPE by AlightWorklife. (Page URLs: "worklife.alight...") Shows the HPInc/HPE view of your health benefits -- therefore incomplete and hard to interpret. Manage your RRA. Tips and traps: https://www.hpalumni.org/enroll-benefits-center-account (HPE Benefits Center. https://www.myhperewards.com )
- Alight Retiree Health Solutions account. https://retiree.alight.com/hp A nationwide insurance sales agency. (Page URLs: "retiree.alight...") Shop for plans before or during an AlightRHS agent appointment. Check status of plans bought from AlightRHS. Tips and traps: https://www.hpalumni.org/enroll-alightrhs-account (HPE: https://retiree.alight.com/hewlettpackardenterprise )
Official Medicare account. https://www.medicare.gov Tips: https://www.hpalumni.org/enroll-medicare-account
How to check your RRA reimbursements. Tips: https://www.hpalumni.org/enroll-rra-audit
You also have these accounts...
- Insurance sales agency -- if you used a local, independent agency. (Or a health system sales department, such as Kaiser, if you bought direct.)
- Health system and providers -- Sutter/PAMF, Kaiser, etc.
- Prescription provider(s) -- drug store, mail order, Kaiser, etc.
- Insurer -- UHC, Aetna, etc.
- Drug plan, if any.
- Social Security.
Use reliable *primary* sources of info:
- Enrollment documents. Mailed to most retirees in October. If
you don't have a copy handy, download and read the enrollment materials:
HPInc -- "2026 Retiree Benefits Enrollment Guide"
HPInc enrollment documents
HPE letter and FAQ -- "A new approach to HPE retiree medical
benefits for 2026"
HPE
enrollment documents
- Use the official Medicare site for reliable information. Much information about Medicare is biased for business reasons. We have a list of several excellent articles on the official Medicare site: Reliable Medicare Info
Member advice:
- Idaho, Oregon, and Colorado. UHC Dropping "Rural" Plans
- Health systems in Silicon Valley. Silicon Valley Health Systems
- How to compare health policies. Compare Policies
Problems that have been seen by HPAA members -- what to do:
- "Loss of Coverage" letter. You may need to provide a "loss-of-coverage" or "disenrollment" letter from your previous health plan. Loss of Coverage Letter
- Current Medicare policy cancelled early -- or recent new enrollment canceled.
Medicare maintains a central "Enrollment DataBase" to ensure that someone cannot be enrolled in multiple plans for the same time period. Insurers automatically report new enrollment approvals to Medicare, which continuously checks for coverage overlap. If a new policy that covers the same time period is found, Medicare causes the previous policy to be canceled.
If a problem, contact the insurance sales agency that sold you the misdated plan. Or contact Medicare.
Be sure to verify the starting date entered by the agent (or yourself) when you are applying for a new policy. One member discovered that their current plan had been cancelled when picking up a prescription.
- If you have a problem with a plan. As with any insurance sales agency... start with the agency that sold you the plan. For AlightRHS, they can escalate to a special group. The sales agency gets a monthly commission for servicing your account. AlightRHS Contacts
- Problem with AlightRHS? -- such as the assigned agent not getting back to you or having difficulties using the system -- you can ask to switch agents. (And the HPAA has an escalation path to AlightRHS management -- which will get results Escalate AlightRHS Issues
- Retiree Reimbursement Account problems. Contact your Benefits Center -- not AlightRHS -- if there are problems with the Retiree Reimbursement Account RRA subsidy. Benefits Centers
Link to this page: https://www.hpalumni.org/enroll-menu (Membership not required.)
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