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Additional contacts for former HP employees. (HP Inc -- formerly the Hewlett-Packard Company)  (Feb 13, 2024)

Advice from alumni discussions. Not officially endorsed or supported. Join HPAA at no charge


Key HP Inc contact points. In general, responsibility for original commitments to former U.S. employees of Compaq, DEC, EDS, etc. remain with HP Inc. regardless of whether their last business unit ended up in HP or HPE. (Canada and UK: HPE. Other countries vary.
Country-by-country details)

- Pension and 401(k) accounts. Fidelity is the primary administrator. 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Members advise that local Fidelity offices are focused on sales.)

- Health and other benefits. HP Benefits Center. 1-800-890-3100 (Outside US/PR/Canada 1-847-883-0465.)  https://www.myhpbenefits.com  (Ask for a Retirement Specialist.)

- Former employee contacts US and worldwide.  https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page If difficulty: HP Inc Admin Headquarters, 10300 Energy Drive, Spring, TX 77389. 1-650-857-1501. (At a Post Office window, you can specify Certified Mail combined with Return Receipt.)


This is a supplement to HPAA's contact directory for former employees of HP, HPE, and related companies: hpalumni.org/contacts

Official contact points -- and links to unofficial advice on this site.

Leaving HP   Official "Leaving HP" site  Note: Depending on age, years of service, and other factors, you may qualify for the "Pre-2003 HP Retiree Medical Program" -- as opposed to the current "HP Retiree Medical Program."  ("2003" refers to the year when HP implemented the program, not necessarily your year of retirement.)  Member checklist

HPInc Benefits Center. Operated by Alight Benefits Administration -- a separate company from Alight Retiree Health Solutions. 1-800-890-3100. (Outside US, Puerto Rico, Canada 1-847-883-0465) Alight Ask for a "Retirement Specialist"   Member advice

Open-market company-subsidized Medicare policies: Alight Retiree Health Solutions   

Pension, 401(k)  (Fidelity) 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) Fidelity (Members advise that local Fidelity offices are focused on sales.)  

- UK: Pension -- HP, DEC, EDS. HP Limited Retirement Benefits Plan, administered by Equiniti. https://hprbp.com

Payroll, W-2  HP US External HR Support    Member advice

Stock  Check all three official HP sites: HP Stock Owners    HP Employee Stock and Options    HPInc Worldwide Former Employee Sites    Member advice

Death or disability of a former employee. Stock, pension, dependent health coverage, and other issues: Member advice

Retiree Discounts  Member advice on discounts

Change of Address  HP US External HR Support

Employment Verification or Experience Letter  US    Other Countries    Member advice If difficulty: HP Inc Admin Headquarters, 10300 Energy Drive, Spring, TX 77389. 1-650-857-1501. (At a Post Office window, you can specify Certified Mail combined with Return Receipt.)

All countries: Former Employee Contact Selector  HPInc Worldwide Former Employee Sites If difficulty: HP Inc Admin Headquarters, 10300 Energy Drive, Spring, TX 77389. 1-650-857-1501. (At a Post Office window, you can specify Certified Mail combined with Return Receipt.)

Corporate HP Inc headquarters  Admin functions -- including HR, Benefits, and Payroll -- 10300 Energy Drive, Spring, TX 77389. 1-650-857-1501. Legal headquarters -- Page Mill Road in Palo Alto, not Hanover Street as in old documents. (At a Post Office window, you can specify Certified Mail combined with Return Receipt.)   HP worldwide offices    HP executives 

Patents. For status of your patent incentives and patent plaques: ip.incentives@hp.com  

Retiree Gold Badge.  Contacts and advice from HPAA members: hpalumni.org/badge

Retiree Gift. Contact: recognition@hp.com

Support for HP Inc products.  There is no special product support channel for retirees. HP Inc Customer Support including software and drivers, manuals, diagnostic tools, and "contact an HP agent." Check the warranty status of an HP product: Warranty Check. HP has a set of official public forums.


HP Alumni Association: Operated by volunteers. Not officially endorsed or supported. Question? Email:  info@hpalumni.org


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