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Financial benefits contacts for former HP employees

Advice from alumni discussions. Not officially endorsed or supported. Join HPAA at no charge. (Updated Feb 4, 2025)  Click to join the HPAA   Question? Email us: info@hpalumni.org 

Key contact: The HP Retirement Service Center is the primary administrator for HP Inc US pension and 401(k) accounts, including any accounts for companies that Hewlett-Packard acquired before Nov 1, 2015 (Compaq, DEC, EDS, etc.) Operated by Fidelity Investments. 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)


This is a supplement to HPAA's contact directory for former employees of HP, HPE, and related companies: hpalumni.org/contacts

If leaving or recently left, use our ASAP Checklist.

Received a "Potential Private Retirement Benefit" letter from U.S. Social Security? How to decode and who to contact: "Potential Benefit" letter

If you have paper stock certificates. What to do: Stock Certificates


Leaving HP   Official "Leaving HP" site  Member checklist

Pension, 401(k)  (Fidelity) 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) Fidelity (Don't go to a local Fidelity office, which is focused on sales.) 

Payroll, W-2  HP US External HR Support    Member advice

Stock  Check all three official HP sites: HP Inc Investor Relations    HP Employee Stock and Options    HP Inc Worldwide Former Employee Sites    Member advice

Former employee contacts for all countries  HP Inc Worldwide Former Employee Sites


Member advice

Pension and 401(k): The HP Retirement Service Center is the primary administrator for HP Inc US pension and 401(k) accounts, including any accounts for companies that Hewlett-Packard acquired before Nov 1, 2015 (Compaq, DEC, EDS, etc.) Operated by Fidelity Investments. 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) https://nb.fidelity.com (Don't go to a local Fidelity office, which is focused on sales.)

The key document for a US employee retirement or health plan is the legal Summary Plan Description (SPD). It includes plan details and an address at the employer for appeals. The current SPD takes precedence over any other written, online, or verbal information you may have been given -- but is still subject to change. The employer's plan administrator is required by law to provide the SPD upon request. How to obtain and decode: https://www.hpalumni.org/SPD-decode

- EDS. If you were employed in the US by EDS or "EDS, an HP Company" before Jan 1, 2009 -- you may have an EDS pension: Details: hpalumni.org/eds

- DEC. If you were employed by DEC prior to Mar 1, 1996: You may have a benefit under the HP Cash Account Pension Plan. Details: hpalumni.org/DEC

- Other predecessor companies. Details: hpalumni.org/contacts-OtherCompanies

- UK Pension -- HP, DEC, EDS. HP Limited Retirement Benefits Plan, administered by Equiniti. https://hprbp.com

- Canada. Current employee site: https://hpbenefits.ca  

If you have an existing HP 401(k) or personal brokerage account at Fidelity, go to http://netbenefits.com and use your existing username and password. Otherwise, call Fidelity 1-800-457-4015 (If no password, keep hitting #.) (Outside US 1-508-787-9902 collect.) Fidelity (Don't go to a local Fidelity office, which is focused on sales.)  

Stock. If you were ever an HP shareholder, you may now have shares of HPQ, HPE, Keysight, and/or Agilent – in different accounts. If ever an HPE shareholder, you may now have shares of DXC – and may not have received cash payouts for MFGP and PRSP. Find it all – and estimate your current cost basis: HP/HPE-Related Stocks

W-2 or final Earnings Statement.  hpalumni.org/Contacts-Payroll

Worldwide employment verification and experience letters for Hewlett-Packard, Hewlett Packard Enterprise, and related companies. Employment and Experience Verification

US W-2 Wage and Tax Statement or Final Earnings Statement. You need your company W-2 if you exercised any options during the year -- even if you did not work for the company during that year. (You will also get a 1099-B from the broker. You need both documents for every option exercise.) How to obtain your annual W-2 or final Earnings Statement: hpalumni.org/Contacts-Payroll

US Payroll. Email -- provide your full name, employee ID and contact details:
HP:   united-states.payroll@hp.com    [New address provided by HP March 8, 2017; verified by a member in Jun, 2020.]

Death or disability of a former employee. Reporting death or disability of a former employee


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