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> Benefits, Medical

> Contacts for exHPers

> Finances, Taxes

> HP and HP Way

> Job and Career

> LinkedIn Tips

> Medicare Checklist

> Networking, Social

> Social Security

> Stock, Options


Contacts for former employees 

Advice and reference information from members of the HP Alumni Association. (Rev Mar 23, 2017)  Contact the HPAA volunteers: http://www.hpalumni.org/email 

Agilent employees: Contacts for former Agilent employees: http://www.hpalumni.org/contact_agilent

Make sure that HP has your current mailing address. Even if not classified by HP as a "Retiree" or if long gone from HP. (For example, some have probably missed out on wage-and-hour class-action settlements.)   

Official HP directories and HP change-of-address

US: HP Inc:


https://content.ext.hp.com/sites/CountrySupport/USA_External_HRSupport.page   [Be patient -- page comes up very slowly.]


US: Hewlett Packard Enterprise:


https://content.ext.hpe.com/sites/CountrySupport/USA_External_HRSupport.page .  [Be patient -- page comes up slowly.]

Canada -- Members have suggested these email addresses:
- HR:          HR_Connect_Can@hp.com
- If WFRed: wfm.canhrops@hp.com
- Payroll:    payroll.canada.e@hpe.com

HPE HR email: hr_connect_us@hpe.com  [Email address provided by a member 2/14/17]

Worldwide: To find the HR contact point for retirees and former employees worldwide, go to the appropriate HP "HR Country Selector" 
HP Inc. -- https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page  [Be patient -- page comes up very slowly.]
Hewlett Packard Enterprise -- http://content.ext.hpe.com/sites/CountrySupport/CountrySelector.page


Unofficial HPAA contact directory and advice

Advice and reference information from members of the HP Alumni Association

Medical benefits

Who to call with medical benefits issues:

Who does what? - the HPAA's summary of the roles played by the Benefits Center and each of the many providers -- and how to escalate: http://www.hpalumni.org/who

HP Inc Benefits Center: The "cosmic glue" for all US HPI benefits issues.
(Operated for HP Inc by Aon/Hewitt. Also manages any retiree health plans from predecessors such as DEC.)

1-800-890-3100 -- 6:00 a.m. to 6:00 p.m. Pacific Time (8:00 a.m. to 8:00 p.m. Central Time), Monday - Friday  (Source)
1-847-883-0465 -- Outside the United States, Puerto Rico, or Canada
Ask for a "Retirement Specialist" -- otherwise, you may get an agent who is primarily trained on current-employee issues.

If the first-level Benefits Center phone agent can't resolve your issue, ask them to escalate your call. Use the magic word "escalate." We get very good reports from members who have escalated within the Benefits Center.

Hewlett Packard Enterprise Benefits Center: The "cosmic glue" for all US HPE benefits issues.
(Operated for HPE by Aon/Hewitt)
1-844-537-5304 8:00 a.m. to 8:00 p.m. Central time, Monday - Friday  (Source)
1-312-843-5219 -- Outside the United States, Puerto Rico, or Canada
Ask for a "Retirement Specialist" -- otherwise, you may get an agent who is primarily trained on current-employee issues.

If the first-level Benefits Center phone agent can't resolve your issue, ask them to escalate your call. Use the magic word "escalate." We get very good reports from members who have escalated within the Benefits Center.

Aon Retiree Health Exchange (formerly Aon Hewitt Navigators)
Toll-free 1-800-975-0355, 8am to 8pm Central Time, Monday through Friday.

Escalate to HP via the HPAA:

While the HPAA is an independent volunteer organization and is not endorsed or supported by HPI or HPE, we do have informal escalation paths into HPI Corporate and HPE Corporate to raise issues with the Benefits Center (outsourced to Aon Hewitt.) For HP-subsidized individual Medicare plans purchased through the Aon Retiree Health Exchange, we have an informal escalation path to that Aon subsidiary. http://www.hpalumni.org/escalate  We do not have escalation paths for other areas -- such as HR, Payroll, or Retiree Discounts.

Financial benefits

HP Retirement Services Center: (Also manages any pension accounts that HP's predecessor companies may have had. All EDS alumni should check for an old account.)

1-800-457-4015, M-F 7:30 AM to 11:00 PM Central Time.  (Operated by Fidelity Investments.) Outside the US, call 1-508-787-9902 collect. Fidelity website: https://nb.fidelity.com/public/nb/default/home

Stock Records: (Also covers stock of HP's predecessor and spinoff companies.)

Stock-related issues for alumni. Where are my stock records? Employee purchase cost basis. Investor purchase cost basis. Options issues. http://www.hpalumni.org/stock

Employment, Payroll, Career

Employment verification for US: (Also covers HP's predecessor companies -- including EDS.) Official HP instructions -- and HPAA member tips -- on how to provide your employment status and salary to potential employers, financial institutions, and government aid agencies: http://www.hpalumni.org/verif.

W-2 Wage and Tax Statement or Final Earnings Statement for US:

You need your HP W-2 if you exercised any options during the year -- even if you did not work for HP during the year. How to obtain your annual W-2 or final Earnings Statement: http://www.hpalumni.org/W-2

Payroll for US employees: Payroll phone center has been closed. Email -- provide your full name, employee ID and contact details:
HP Inc:   united-states.payroll@hp.com  [New address provided by HP Inc Mar 8, 2017]

HPE:  payroll.usa.inactiveee@hpe.com  [New address verified by HPE 10/27/16]

Patent status and incentives for US:

Email contact: hpe.ip.incentives@hpe.com

Other topics

Contacts and advice from HPAA members: http://www.hpalumni.org/discounts

Retiree Gold Badge
Contacts and advice from HPAA members: http://www.hpalumni.org/badge

Support for HP products:
There is no special product support mechanism for retirees or alumni. However, HP has a complete set of official public forums for consumer and enterprise products:
If you are an HPAA member, you can join the HPAA TechTalk forum and post your request for technical help to a knowledgeable, friendly community of engineers: http://www.hpalumni.org/goTechTalk

Networks and clubs for alumni and current employees:
Professional networking groups help you with job-hunting. Social groups focus on fellowship and activities. Some have local meetings or reunions; many are online. Some are operated by the HPAA; some are supported by HP -- and there are dozens of other formal and informal groups for different HP organizations, including HP acquisitions and spinoffs. HPAA Networking Directory:  http://www.hpalumni.org/network

HPAA's information and links specifically for people from HP predecessor or spinoff companies:
http://www.hpalumni.org/agilent   http://www.hpalumni.org/compaq    http://www.hpalumni.org/eds   http://www.hpalumni.org/keysight   http://www.hpalumni.org/tandem

Information for investors:
HPI:  http://h30261.www3.hp.com
HPE: http://investors.hpe.com

US email distribution list for obituary and memorial service announcements about current and former HP employees: http://www.hpalumni.org/remembrance

HP Alumni Association:
Contact the HPAA volunteers:  http://www.hpalumni.org/email

Corporate headquarters for the two Hewlett-Packard successor companies:

- HP Inc: http://www8.hp.com/us/en/contact-hp/contact.html  1-650-857-1501

- Hewlett Packard Enterprise: http://www8.hp.com/us/en/hpe/contact/contact.html   1-650-687-5817

CEO Offices. Complaints are forwarded to the appropriate part of the company by people who know the company very well. Fill out the online form here:

- HP Inc -- Dion Weisler's office: https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

- Hewlett Packard Enterprise -- Meg Whitman's office: http://www8.hp.com/us/en/hpe/contact/connect-with-hpe.html


For more mutual help on these topics and many others, join the HP Alumni Association. You are eligible to join the HP Alumni Association if you were formerly a regular, direct employee of Hewlett-Packard, Hewlett Packard Enterprise, or HP Inc. or have a defined retirement or termination date.  Thanks to the HPAA's Supporting Members, there is no charge to join.

The Hewlett-Packard Alumni Association is an independent volunteer organization of former HP, HP Inc, and Hewlett Packard Enterprise employees and current employees in the process of leaving. Operated by former employees who volunteer their time; not officially endorsed or supported. 


 2017 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not officially endorsed or supported.