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Contacts for former employees 

Advice and reference information from members of the HP Alumni Association. (Rev. June 17, 2016.)  Contact the HPAA volunteers: http://www.hpalumni.org/email 

Agilent employees: Contacts for former Agilent employees: http://www.hpalumni.org/contact_agilent

The split into HP Inc. and Hewlett Packard Enterprise: The split statistics, stock, employment, rehire and transfer restrictions, retiree issues.


Official HP directories and HP change-of-address

Make sure that HP has your current mailing address. Even if not classified by HP as a "Retiree" or if long gone from HP. (Some have probably missed out on wage-and-hour class-action settlements.)

Employment verification for US: (Also covers HP's predecessor companies -- including EDS.) Official HP instructions -- and HPAA member tips -- on how to provide your employment status and salary to potential employers, financial institutions, and government aid agencies: http://www.hpalumni.org/verif.

 

US -- classified as a Retiree:

- If you retired from the Hewlett-Packard Company before November 1, 2015 -- or if you retired from HP Inc. on or after November 1, 2015 -- your records are with HP Inc. -- regardless of which part of HP you retired from (or if you retired from a predecessor company such as EDS and never worked for HP.)  Contact information for those classified by the company as a Retiree: http://www.hp.com/retiree . Select "Contacts & Change of Address" and "HP Contact Information pdf." (The "USA HR Support" link does not work outside the company firewall.) If the .pdf document doesn't have what you need, call US HPI HR Operations at 1-800-890-3100; choose "Contact HR" and leave a message. If you have already talked with a vendor, please indicate that you wish to escalate your inquiry.

- If you retired from the Hewlett Packard Enterprise Company on or after November 1, 2015, your records are with Hewlett Packard Enterprise. Contact information for those classified by the company as a Retiree: http://www8.hp.com/us/en/hpe/jobs/retiree/overview.html . Select "Contacts & Change of Address" and "Hewlett Packard Enterprise Contact Information pdf." (The "USA HR Support" link does not work outside the company firewall.) If the .pdf document doesn't have what you need, call US HPE HR Operations at 1-844-537-5304; choose "Contact HR" and leave a message. If you have already talked with a vendor, please indicate that you wish to escalate your inquiry.

US -- former employee not classified as a Retiree:

- If you left the Hewlett-Packard Company before November 1, 2015 -- or if you left HP Inc. on or after November 1, 2015 -- your records are with HP Inc. -- regardless of which part of HP you left (or if you left a predecessor company such as EDS and never worked for HP.)  Contact information for former US employees who are not classified by the company as a Retiree:  https://content.ext.hp.com/sites/CountrySupport/USA_External_HRSupport.page .

- If you left the Hewlett Packard Enterprise Company on or after November 1, 2015, your records are with Hewlett Packard Enterprise. Contact information for former US employees who are not classified by the company as a Retiree: https://content.ext.hpe.com/sites/CountrySupport/USA_External_HRSupport.page .

Canada -- Members have suggested these email addresses:
- HR:          HR_Connect_Can@hp.com
- If WFRed: wfm.canhrops@hp.com
- Payroll:    payroll.canada.e@hpe.com

HPE HR email: hr_connect_us@hpe.com  [Email address provided by a member 2/14/17]

Worldwide: To find the HR contact point for retirees and former employees worldwide, go to the appropriate HP "HR Country Selector" 
HP Inc. -- https://content.ext.hp.com/sites/CountrySupport/CountrySelector.page
Hewlett Packard Enterprise -- http://content.ext.hpe.com/sites/CountrySupport/CountrySelector.page

    


Unofficial HPAA directory and advice

Advice and reference information from members of the HP Alumni Association

Health benefits

Who to call with health benefits issues:

Who does what? - the HPAA's summary of the roles played by the Benefits Center and each of the many providers -- and how to escalate: http://www.hpalumni.org/who

HP Benefits Center: The "cosmic glue" for all US benefits issues.
(Operated for HP by Aon/Hewitt. Also manages any retiree health plans that HP's predecessor companies may have had -- including DEC.)

Monday-Friday, 6am to 6pm Pacific Time. Toll-free 1-800-890-3100 (choose "HP Benefits Center" or "annual enrollment")
Outside US, Puerto Rico, or Canada, call the toll number: 1-847-883-0465.
Ask for a "Retirement Specialist" -- otherwise, you may get an agent who is primarily trained on current-employee issues.

If the first-level Benefits Center phone agent can't resolve your issue, ask them to escalate your call. Use the magic word "escalate." We get excellent reports from members who have escalated within the Benefits Center.
http://www.myhpbenefits.com

Aon Retiree Health Exchange (formerly Aon Hewitt Navigators)
www.retiree.aon.com/hewlettpackard
Toll-free 1-800-975-0355, 8am to 8pm Central Time, Monday through Friday.

Escalate to HP via the HPAA:

While the HPAA is an independent volunteer organization and is not endorsed or supported by HPI or HPE, we do have informal escalation paths into HPI Corporate and HPE Corporate to raise issues with the Benefits Center (outsourced to Aon Hewitt.) For HP-subsidized individual Medicare plans purchased through the Aon Retiree Health Exchange, we have an informal escalation path to management of that Aon subsidiary. http://www.hpalumni.org/escalate  We do not have escalation paths for other areas -- such as HR, Payroll, or Retiree Discounts.

Financial benefits

HP Retirement Services Center: (Also manages any pension accounts that HP's predecessor companies may have had. All EDS alumni should check for a forgotten account.)

1-800-457-4015, M-F 7:30 AM to 11:00 PM Central Time.  (Operated by Fidelity Investments.) Outside the US, call 1-508-787-9902 collect.

Stock Records: (Also covers stock of HP's predecessor and spinoff companies.)

Stock-related issues for alumni. Where are my stock records? Employee purchase cost basis. Investor purchase cost basis. Options issues. http://www.hpalumni.org/stock

Employment, Payroll, Career

Employment verification for US: (Also covers HP's predecessor companies -- including EDS.) Official HP instructions -- and HPAA member tips -- on how to provide your employment status and salary to potential employers, financial institutions, and government aid agencies: http://www.hpalumni.org/verif.

W-2 Wage and Tax Statement or Final Earnings Statement for US:

You need your HP W-2 if you exercised any options during the year -- even if you did not work for HP during the year. How to obtain your annual W-2 or final Earnings Statement: http://www.hpalumni.org/W-2

Payroll for US employees: Payroll phone center has been closed. Email -- provide your full name, employee ID and contact details:
HPI:    payroll.us.i@hpe.com  [Administered by HPE. New address verified by HPI 10/27/16]

HPE:  payroll.usa.inactiveee@hpe.com  [New address verified by HPE 10/27/16]

Patent status and incentives for US:

Email contact: hpe.ip.incentives@hpe.com

Other topics

Discounts
Contacts and advice from HPAA members: http://www.hpalumni.org/discounts

Retiree Gold Badge
Contacts and advice from HPAA members: http://www.hpalumni.org/badge

Support for HP products:
There is no special product support mechanism for retirees or alumni. However, HP has a complete set of official public forums for consumer and enterprise products:
http://www8.hp.com/us/en/supportforums.htmll
If you are an HPAA member, you can join the HPAA TechTalk forum and post your request for technical help to a knowledgeable, friendly community of engineers: http://www.hpalumni.org/go-techtalk

Networks and clubs for alumni and current employees:
Professional networking groups help you with job-hunting. Social groups focus on fellowship and activities. Some have local meetings or reunions; many are online. Some are operated by the HPAA; some are supported by HP -- and there are dozens of other formal and informal groups for different HP organizations, including HP acquisitions and spinoffs. HPAA Networking Directory:  http://www.hpalumni.org/network

HPAA's information and links specifically for people from HP predecessor or spinoff companies:
http://www.hpalumni.org/agilent   http://www.hpalumni.org/compaq    http://www.hpalumni.org/eds   http://www.hpalumni.org/keysight   http://www.hpalumni.org/tandem

Information for investors:
HPI:  http://h30261.www3.hp.com
HPE: http://investors.hpe.com

Remembrance:
US email list for obituary and memorial service announcements about current and former HP employees: http://www.hpalumni.org/remembrance

HP Alumni Association:
Contact the HPAA volunteers:  http://www.hpalumni.org/email

Corporate headquarters for the two Hewlett-Packard successor companies:

- HP Inc: http://www8.hp.com/us/en/contact-hp/contact.html  1-650-857-1501

- Hewlett Packard Enterprise: http://www8.hp.com/us/en/hpe/contact/contact.html   1-650-687-5817

CEO Offices. Complaints are forwarded to the appropriate part of the company by people who know HP very well Fill out HP's online form here:

- HP Inc -- Dion Weisler's office: https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

- Hewlett Packard Enterprise -- Meg Whitman's office: http://www8.hp.com/us/en/hpe/contact/connect-with-hpe.html

 


For more mutual help on these topics and many others, join the HP Alumni Association. You are eligible to join the HP Alumni Association if you were formerly a regular, direct employee of Hewlett-Packard, Hewlett Packard Enterprise, or HP Inc. or have a defined retirement or termination date.  Thanks to the HPAA's Supporting Members, there is no charge to join.

The Hewlett-Packard Alumni Association is an independent volunteer organization of former HP, HP Inc, and Hewlett Packard Enterprise employees and current employees in the process of leaving. Operated by former employees who volunteer their time; not officially endorsed or supported. 

 

 2017 Hewlett-Packard Alumni Association, Inc.  By using this site you accept these terms  Operated by former employees who volunteer their time. Not officially endorsed or supported.